':true});
 

How can we help?

Manage Subscription

Cancel Subscription Purchased with Apple ID

If you subscribed to the app with Apple ID, please follow these steps:

  1. Go to your iPhone Settings

  2. Tap on your Apple ID Profile

  3. Tap on "Subscriptions

  4. Select the Bloom subscription

  5. Tap on "Cancel Subscription" to disable it from automatically renewing at the end of the billing cycle or 7- Day Trial.

Cancel Subscription Purchased from our website or by Credit Card 

If you subscribed directly with us, please follow these steps:

  1. Go to your Bloom app

  2. Tap on Entries

  3. Tap on Settings (upper right corner)

  4. Go to Manage Subscription

  5. You will find "To cancel your Bloom Subscription with Stripe, tap here"

  6. Click on "Tap Here" and this will cancel your subscription.

  7. If the link is not working or if the cancellation has failed, please email Support@Enjoybloom.com and we can help.

Refund

We are sorry to hear that you were not satisfied with Bloom. The refund processes can differ depending on where you purchased a subscription.

If your purchase was made through the App Store, you can request a refund from Apple here or call 1-800-APL-CARE (800–275–2273).
Please note: Any purchases completed through Apple's system are subject to Apple's Terms of Service. Bloom cannot process any refunds or extensions for purchases processed by Apple. Read more at Apple's Help & Support website.
 

If you purchased a subscription directly from our website, please contact us at support@enjoybloom.com to request for a refund. Please provide the email address affiliated with your Bloom account and we can help you with your refund.

I am on a trial but got charged immediately

We're sorry you are experiencing issues. Our monthly plans are charged immediately. The yearly plan comes with a 7-day trial. If you need a refund please contact Apple directly here as they manage all refunds.

Subscription doesn't work

If you have a subscription running you can go to your settings inside Bloom and click on "Restore Purchase" to activate your membership again.

Technical Issues

I just subscribed but all content is locked

Please go inside the Bloom App to your settings section and click on "Restore Purchase" this will reactivate your membership.

I need to report a bug

We're sorry you are experiencing glitches. Please report them directly to us. It helps if you tell us what iPhone model you are using and what iOS version you have installed. Email us a description of the problem here

Contact us

Have more questions?